Additional Information

•Returns & Shipping Policies: View all policies on our website, please check our policies below.

For any event organizers, do not hesistate to e-mail us at support@ateliersakura.ca ! Thank you!

Important Reminders: 

•We aren't currently hiring.

•We do not accept promotional emails, donation requests, or fundraising offers.

Exception: Japanese stationery-related inquiries only.

•DO NOT send unsolicited information. Any unwanted emails will result in being blocked!

Thank you for your understanding! 

Contact form

Get in Touch with Us!

Our Call is available Tuesday to Thursday from 12h00 PM to 6h00 PM, Friday & Saturday from 12h00 PM to 6:30PM & Sunday from 12h00 PM to 5h00 PM. We’re closed on Mondays, but we’ll be back the next day with all of your questions!

*Note: PLEASE DO NOT SEND US ANY PROMOTIONAL E-MAILS! Thank you!*

•Email: support@ateliersakura.ca

•Phone Number: (438) 375-7527

•Business Address: 840 Rue Roy E, Montréal, QC H2L 3X5

Additional Information

•Returns & Shipping Policies: View all policies on our website, please check our policies below.

For any event organizers, do not hesistate to e-mail us at support@ateliersakura.ca ! Thank you!

Important Reminders: 

•We aren't currently hiring.

•We do not accept promotional emails, donation requests, or fundraising offers.

Exception: Japanese stationery-related inquiries only.

•DO NOT send unsolicited information. Any unwanted emails will result in being blocked!

Thank you for your understanding! 

Return, Refunds, Shipping & Pick- Up

Here you will find all the information you need about our return, refund, and shipping & pick-up policies. Whether you're looking to exchange an item, understand our processing times, or check delivery details, everything is organized for you below.